Protected: Sr Project & Account Manager

Position Summary:

The senior Project & Account Manager role is the liaison between the SCS’ internal departments, account lead, and clients. This person is responsible for managing multiple projects & processes within SCS and for SCS clients, as well as for reaching successful outcomes by meeting key project/campaign milestones. This role needs to ensure that internal resources are supported, communication remains consistent/clear and process is followed; that SCS remains at the forefront of knowledge and expertise in all integrated marketing channels in-order to deliver services unmatched elsewhere. The senior project & account manager will partner with the Sr. Resource/Project Manager and Account lead to quickly grasp internal & client goals to build/deliver profitable/effective projects & campaigns.

Job Functions:

  • Be a strong representative of SCS’s core business & culture values
  • An accountable effective communicator (via: email, phone, text, face-to-face) responsible of quick response times for both clients and internal teams to ensure all projects/campaigns are properly supported & managed
  • Ability to work independently, yet support is available from agency colleagues, and key department leads
  • Long hours can happen, and marketing/advertising staff are expected to work flexibly to meet project deadlines
  • Partner with COO and Resource Manager to garner support for all projects/campaign deliverables across all departments in two different offices
  • Work directly with the Resource Manager to assign all projects to the creative team and ensure any project specific challenges are managed at a resource and timing level
  • Develop the timeline and budget for the Brand Manager and manage projects from initiation to closure to ensure that SCS is delivering on time and within budget
  • Responsible to ensure that approval dates & process are clear & understood on the project for internal team
  • Responsible in the inventory and archival of SCS assets, including final project files.
  • Manage expenses of assigned projects, including tracking purchase orders and expenses for SCS content & creative departments
  • Ensure project financial management in Aqua is set up properly for all project schedules to support accurate financial reporting
  • Ensure all resources on projects are included in Aqua reporting, and understand individual accountability to project scope
  • Provide regular updates to project team on overall project scope to maintain project profitability
  • Ensure Aqua ETCs are updated on a regular basis to ensure most up-to-date effort forecasting
  • Work within SCS’s key software platforms including ADP, and AQUA which is used for: Project scheduling, assigning resources to projects individual & resource team hours tracking, opening new/closing jobs, and estimating jobs
  • Partner with finance to ensure all project estimates are in, and deliver clear and concise payment schedules based on client payment/project terms
  • Support multiple clients, which includes and not limited to: administrative requirements, daily management, and guiding/leading the partnership both internally & externally
  • Attend, and participate client status meetings, and project/campaign discussions, creative reviews & approvals
  • Responsible for co-managing the client/project budgets & timelines following SCS & Client processes
  • Partner with Account lead, and work closely with the client to understand key business challenges, and projects in-order to brief internal resources to identify recommended solutions
  • Co-manage client expectations based on realistic timelines, and project/campaign deliverables
  • Provides support to the Account lead to develop budgets and timelines to be included in scope of work (SOW) documents, proposals, project & campaign briefs
  • Partner with Account lead and key departments to pull client campaign results and reports
  • Partner with Account lead to brief agency colleagues, and partner with them to plan and implement the marketing/advertising solution for the client
  • Have an awareness of the client’s products, services, competitors and target markets
  • Pending available bandwidth, participate in new business pitches Employee may perform other related duties to meet the ongoing needs of the company as requested by the manager.

POSITION QUALIFICATIONS:

Education

  • College degree required in a related field

Experience

  • Minimum 5 years’ client services experience
  • Experience working on digital accounts

Skills

  • Extremely detail oriented
  • Manage project timelines
  • Strong presentation skills
  • Proactive
  • Ability to communicate clearly both verbally and in writing
  • Ability to manage several projects at once
  • Team oriented
  • Strong People Skills
  • Calm demeanor under pressure
  • Excellent troubleshooting skills and can deal with the fast pace and meet deadlines
  • Strong time management. Positive, upbeat attitude
  • Creative and analytical thinker with strong problem-solving capabilities

Software

  • Outlook
  • SLACK
  • Keynote/PowerPoint
  • Excel
  • WORD
  • ADP
  • AQUA
  • Smartsheets
Upon employment, all employees are required to fully comply with Schiefer Chopshop,
Inc. rules and regulations for the safe and efficient operation of the company facilities.
Employees who violate the rules and regulations will be subject to disciplinary action,
up to and including termination of employment.

To apply for this job email your details to scollett@wearescs.com