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SCS’ Heather Broscious on what’s working heading into 2022

This senior VP of brand solutions shares how she is navigating new work norms, client expectations and an uncertain year ahead.

55% PREFER PRIME DELIVERY TO BUYING AT RETAIL

SCS surveyed 750 US consumers on how their physical and digital buying habits have changed during the pandemic. These insights and more are presented in Omnichannel Overdrive.

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